Privacy Policy
Privacy Policy for Thrive Horticultural
Introduction
Thrive Horticultural (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our advertisements and email communications.
Information We Collect
Personal Information: When you fill out a contact form, request a quote, or book a service, we collect personal information such as your name, email address, phone number, and address.
Payment Information: If you purchase our services, we collect payment information such as credit card details, which are processed securely.
Usage Data: We collect information on how you interact with our website and advertisements, including IP address, browser type, pages visited, and time spent on the site.
Email Interaction: We track interactions with our emails, such as open rates and click-through rates, to improve our communication.
How We Use Your Information
Service Delivery: To provide, manage, and personalize our services, including lawn installation, maintenance, and design.
Communication: To respond to inquiries, send quotes, and provide updates on our services.
Marketing: To send promotional materials, special offers, and updates about our services. This includes using your information to target Google Ads and tailor email campaigns.
Improvement: To analyze website usage and improve our services, website, and marketing strategies.
Information Sharing
Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database.
Your Choices
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in the email.
Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@thriveqld.com
Address: 28 Castle Hill Drive, Gaven QLD 4211, Australia
Thank you for choosing Thrive Horticultural. We appreciate your trust and are committed to protecting your privacy.